Our Services

From Transversal Expertise to Sector-oriented Services.

TELOS PVT LTD is a leading software house providing best services in Call Centers, Web Development, Digital Marketing , Software Development Dealing in USA,UK & Pakistan.

Our team work Day & Night to make our company more efficient & succeed its goals.Our mission is to enable people, enterprises, and verticals to build high performing solutions to disrupt and make a positive difference

CUSTOMER SERVICE OUTSOURCING

Our inbound call center service can be tailored to meet your requirements, 24hours a day, 7days a week. With our in house training facilities, we ensure that all agents are empowered to enhance the services you provide. The team at Telos comprises of 80% being of a graduate level. With many of the agents having lived in Europe and the USA, they have a thorough understanding of the diverse cultures of these areas. Please see below a typical structure used in managing client projects to ensure value is delivered to all parties involved: The structure we follow allows us to ensure maximum quality is achieved at all times.

TELEMARKETING OUTSOURCING

At Teloso, we offer a variety of telemarketing solutions, which we can cater to our client's specific needs. The scope of activity that we can provide are as follows:

 

  • Continual Improvement
  • Strategic Campaign Management
  • Workflow Management
  • Data Mining
  • Analysis and Reporting

Our agents are trained on a regular basis on customer service skills, outbound etiquette, selling techniques and culture based activities.

ADMINISTRATIVE SERVICES

Administrative Services We offer these services from a generic model with the ability to develop towards the clients specific needs.

 

  • Email/Communication Management
  • Transcription Service
  • Data Entry
  • List Management
  • System Updating

Telos has the ability to provide the following administrative services. Customer Relationship Management Training Department Project Q/A Project Team Leaders Project IT Support Project Supervisor Project.

SOFTWARE DEVELOPMENT

Telos has an in-house team of experts who can develop custom built software depending on your requirements. We use a precise methodology which we develop your software with. A generic model is as follows: Depending on the clients requirements and time scales we will tailor make the service and ensure a quality standard is delivered.

CALL CENTER APPLICATION

Telos can develop a range of contact center applications tailored around the clients Requirements. The range of services can include the following

 

  • IVR
  • ACD
  • VOIPPBX Design
  • Virtual Contact Centers

These services are tailored around the client’s specific requirements, according to the project in Hand.

WEB DEVELOPMENT

Telos is one of the best Web development companies that deliver quality mobile applications for enterprises across the globe. This platform has now captured a major share in the global market. We have a highly skilled team of developers which ensure that rich value-added services are plugged-in in your app.

 

  • CSS/CSS3 and HTML5 designing
  • Template designing
  • Web 2.0 designing
  • Mobile web apps designing
  • Customized open source designs
  • M-commerce and E-commerce website designs

Our web developers believe in creating awe-inspiring apps by keeping the audience rapt with attention and left wanting for more. This is why our prestigious clients keep coming back to us with more requirements the reason is the attention to detail that we provide is hardly matched by anyone else in the market.